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Capability Story

HIPAA-Compliant Document Q&A for Healthcare

Instant, cited answers from your policy manuals and payer contracts. Patient data never leaves your environment.

The kind of system I build. This story draws on engineering work from across my career, including as an employee. It is not a Montrose Labs client engagement.

Who This Fits

Clinics, care networks, and healthcare administrators who run on documents: policy manuals, payer contracts, prior-authorization rules, clinical protocols, credentialing files.

The Problem

Your staff answers the same questions every day by digging through binders and PDF folders. When someone can’t find the policy, they guess, and in healthcare a guess is a compliance risk. Public AI tools are off the table because patient data can’t go anywhere near them.

What I Build

A document Q&A system that lives entirely inside your own Azure environment. Staff sign in with their existing work account and can only see the documents their role allows. Every answer cites the source document. Nothing, not a single question, goes to a public AI service.

Under the hood

Azure OpenAI running inside your tenant, covered by Microsoft’s Business Associate Agreement. Entra ID authentication, row-level security for per-user document access, full audit logging of every query. Azure AI Search and Document Intelligence for ingestion.

What You Can Expect

  • Answers in seconds, each one citing the policy or contract it came from
  • Patient data and PHI never leave your Azure environment
  • Per-user access control: staff only see documents they’re cleared for
  • An audit trail of every question and answer, ready for compliance review

Ready to build your next breakthrough?

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